Refund Policy

*Refund Policy for T'Ayana's Scrubs and More:*

At T'Ayana's Scrubs and More, we believe everyone deserves comfortable and stylish scrubs, and we want you to love your purchase! If for any reason you’re not entirely satisfied with your order, our straightforward refund policy is designed to assist you:

1. *7-Day Return Window*: You have 7 days from the date of delivery to initiate a return for a full refund. This gives you plenty of time to try on your scrubs and ensure they meet your expectations.

2. *Condition of Items*: To qualify for a refund, items must be unworn, unwashed, and in their original packaging with all tags intact. We cannot accept returns for any items that show signs of wear.

 3. *Proof of Purchase Required*: Please include your original receipt or order confirmation when returning your items. This will help us expedite your refund process.

4. *Exclusions*: Please note that personalized or customized scrubs, as well as clearance items, are non-refundable. If you have questions about a specific item, don’t hesitate to reach out.

 5. *Return Shipping Costs*: Customers are responsible for shipping costs when returning items unless the return is due to an error on our part (e.g., wrong item sent).

6. *Refund Processing*: We will process refunds within 10 business days of receiving your returned items. You will receive a confirmation once your refund is issued. 

7. *Customer Support*: If you have any questions or require assistance, our dedicated customer support team is ready to help. Reach out to us via email or phone, and we'll ensure your concerns are addressed promptly.

 Your satisfaction is our priority, and we're committed to providing you with quality scrubs tailored to your needs! Thank you for choosing T'Ayana's Scrubs and More.